Shop Manager – New Zealand Red Cross (Hornby, Christchurch)
Our vibrant Red Cross shop in Hornby is buzzing with energy, and we’re looking for a dynamic individual to join our team! If you have a keen eye for fashion and a passion for delivering a warm, welcoming shopping experience, we want you on board. As a Shop Manager, you’ll be confident in driving sales, hitting targets, and thriving in a fast-paced environment. You’ll work closely with our team, ensuring smooth operations, stock allocation, and maintaining the high standards of the shop.
Why You’ll Love This Role:
In this role, you’ll be responsible for overseeing the day-to-day operations of the store, ensuring the presentation is top-notch, and managing stock, pricing, and customer experience. Leading a team of Assistant Managers and volunteers, you’ll help foster a positive and collaborative work environment. If you have experience in managing retail operations and enjoy creating a great shopping atmosphere, this is the perfect role for you!
Work Hours:
- Tuesday: 08:45am – 5:15pm
- Wednesday: 08:45am – 5:15pm
- Thursday: 08:45am – 5:15pm
- Friday: 08:45am – 5:15pm
- Saturday: 08:45am – 5:15pm
Responsibilities:
- Oversee day-to-day shop operations, including stock management, pricing, and opening/closing procedures.
- Lead and inspire a team of Assistant Managers and volunteers to ensure effective operations and high performance.
- Maintain store presentation and ensure stock is well-organized and priced.
- Provide exceptional customer service and lead by example.
- Prepare monthly reports on shop performance, sales, donations, and volunteer activities.
- Work closely with the Retail Regional Manager to manage and improve shop operations.
Also Check:
Key Requirements:
- Minimum 2 years of management experience, preferably in retail or customer service.
- Strong leadership skills, with the ability to motivate and develop a team.
- Exceptional customer service skills and the ability to manage difficult situations.
- Strong organizational skills and knowledge of retail operations and stock management.
- Ability to recruit, train, and retain team members and volunteers.
- Ability to manage administrative tasks such as banking and cash handling.
Why Work with Us:
At New Zealand Red Cross, you’ll join a passionate and diverse team dedicated to making a difference. We offer:
- Five weeks annual leave
- Career development opportunities
- Discounts on Southern Cross health insurance
- Annual flu vaccinations
- Employee networks fostering collaboration and inclusion
Job Details:
| Job Detail | Description |
|---|---|
| Location | Hornby, Christchurch |
| Salary | Competitive, based on experience |
| Shifts | Full-time (37.5 hours per week) |
| Type of Job | Permanent |
| Posted | 04/03/2025 |
| Expires | 17/03/2025 |
| Reference No | 17502 |
How to Apply:
To apply for this exciting opportunity, submit your CV, cover letter, and proof of your legal right to work in New Zealand through the online portal INDEED. Please ensure you include:
- A recent copy of your CV
- A cover letter
- Proof of your legal right to work in New Zealand (e.g., passport)
Applications close at 5:00 pm on 17/03/2025. We reserve the right to close applications early, so please apply as soon as possible!
For more information or to discuss the opportunity, please contact Kate Messervy at kate.messervy@redcross.org.nz.
